Connect Zoom
Zoom lets a bot into a meeting only on behalf of a signed-in Zoom user. Connecting your Zoom account gives the Jevu bot that permission.
In this article
Adding the app
You need a Jevu account and a Zoom account. If your company manages your Zoom account, your Zoom admin may have to approve the Jevu app first.
- In Jevu, open Settings → Connectors and click Zoom.
- Click Connect Zoom. Jevu takes you to Zoom.
- Sign in to Zoom, review the access Jevu asks for, and click Allow.
- Zoom brings you back to Jevu, and the card shows Connected as with your Zoom email.
If the card says Not finished, your Zoom admin has to approve the Jevu app. When they have, click Connect Zoom again.
What Jevu asks Zoom for
| Access | Why Jevu needs it |
|---|---|
| Your basic Zoom profile | To know which Zoom user is connected and show it on the card. |
| A join token on your behalf | So the bot can join a meeting on your behalf, which is how Zoom admits bots. |
| Your Zoom access key | For meetings that only signed-in Zoom users can join. |
Jevu never sees your Zoom password and never changes your meetings. It doesn’t access your Zoom cloud recordings, chats or contacts. Tokens are stored encrypted.
Using the app
Once Zoom is connected, there are two ways to bring the bot into a Zoom meeting:
- By hand. Click New meeting → Join a meeting and paste the whole “Join Zoom Meeting” link with the password (zoom.us/j/…?pwd=…). Personal links like zoom.us/my/… don’t work. Use a link with the meeting number. More on sending the bot
- From your calendar. With Google Calendar connected, the bot joins the Zoom meetings that match your auto-join rule.
Join the meeting yourself. The bot joins on your behalf, so Zoom lets it in only after you, the connected Zoom user, are in the meeting. If you don’t join within 10 minutes, the bot gives up.
When the bot joins, it posts a message in the meeting chat saying the meeting is being recorded. After the meeting, the transcript and summary appear in Meetings.
If the bot doesn’t join
| Message | What to do |
|---|---|
| Connect Zoom to send the bot | Zoom isn’t connected in this workspace. Click Connect Zoom. |
| No bot was sent: Zoom is not connected | A calendar meeting was on Zoom, but Zoom isn’t connected. Connect it for the next meeting. |
| You did not join the meeting within 10 minutes | Join the Zoom meeting with the account you connected, then send the bot again. |
| Zoom did not grant the access Jevu needs | Some access was declined while connecting. Connect again and allow everything Jevu asks for. |
| Zoom did not let the bot in | Check that you’re in the meeting and that the link includes the password, then try again. |
The Zoom connection belongs to the workspace where you made it. If you work in two workspaces, connect Zoom in each one.
Removing the app
From Jevu
Open Settings → Connectors → Zoom and click Disconnect. If it was your last Jevu connection to that Zoom account, Jevu also revokes its access in Zoom.
From Zoom
- Sign in to your Zoom account and open the Zoom App Marketplace.
- Click Manage → Added Apps, or search for the Jevu app.
- Click the Jevu app.
- Click Remove.
What happens to your data
When you remove the app, Jevu deletes your Zoom connection right away in every workspace where you connected it. That includes the access tokens, your Zoom user ID and your Zoom email. The bot can’t join Zoom meetings again until you reconnect.
Meetings Jevu has already recorded stay in your Jevu account, so you keep your notes. You can delete any of them, or your whole account, at any time. See our Privacy Policy for details.
Still have questions?
Write to us at hi@jevu.ai and we’ll help you out.